Complaints.

Draft for legal review. Not yet in force.

If something has not gone the way it should, we want to hear about it, and we will try to fix it quickly.

Step one: talk to us.

Contact Tim Whall, Director and Principal Licensee, by email at info@executiveproperties.com.au. Tell us what happened and what outcome you are looking for. We will acknowledge your complaint promptly and respond in writing.

Step two: if it is not resolved.

If you are not satisfied with our response, you can contact Consumer Protection WA, which regulates real estate agents in Western Australia.